Chapter 1,387 Uninvited Guests(1/2)
October 1, 1987, is the National Day of the Republic of China.
Among the several branches of Tan Gong Restaurant established in Japan from mainland China, all of them hung the national flag in prominent places in the restaurant and made corresponding holiday decorations in accordance with Ning Weimin's request.
However, on such a festive and important day, someone came to the door and deliberately caused trouble. It has to be said that it is a very unpleasant thing.
Kyoto, Dan Palace Restaurant.
"Something happened, something happened up front."
It was just after 10:30, the restaurant had just opened, and the Chinese general manager Shao Zheng was patrolling around the store when he heard the Japanese manager yelling.
"What's going on? Speak slowly..."
Shao Zheng's job is to serve as the security director at Dan Palace in Kyoto, and he was just transferred from Dan Palace Head Office this year.
Perhaps the training experience in the special department gave him extraordinary determination, or perhaps it was because he had received the relevant information in advance from his colleagues in Tokyo, so he was not very panicked.
However, the Japanese manager who was only responsible for the front office operation was kept in the dark. Instead of being as calm as he was, he was rubbing his hands anxiously.
"I said...I...I don't understand. I don't know how to explain it. Shao Sang, just go and take a look!"
So Shao Zheng had no choice but to go to the front hall and see it by himself.
As a result, when he stood at the door of the front hall, a strange scene immediately caught his eye.
No matter how early it is, the restaurant is already full of people.
But the problem is that there is only one customer sitting at each table.
Moreover, most of these people only ordered one thing, and it was very cheap.
A pastry, a bowl of noodles, or a side dish, and a drink.
As a result, no one of them was eating here, they were all sitting silently at the table.
They remained silent, or took a nap, or took out the newspaper they brought to read, or took out a deck of cards to tell their fortunes, and some of them wore headphones to listen to music.
In short, at first glance, it seems that something is abnormal and these people are here with a special purpose.
Even the words of the restaurant manager prove this.
"As soon as the door opened today, these people came in one after another and sat down to order. Because there were few orders, I thought they would finish eating and leave soon, so I didn't notify you, but who would have thought that they would be at ease after they arrived? He sat down and didn't leave. He didn't even touch what he ordered. He obviously came here with malicious intent."
"Shaosang, some real guests just left because there were no empty tables. Some guests were even frightened. I tried to persuade these people in the restaurant to leave, but they were all very vicious to me, saying that they had not finished their meal, and Refuse to share a table. If this continues, the guests behind you will no longer want to have a meal and will all have to leave."
"And from my point of view, these people seem to be Yakuza. Look at their fierce looks. Some of them have scars on their heads and tattoos on their necks and wrists. It's so scary. I said, do you want to Call the police? Let the police drive them away to avoid trouble. If someone is hurt or the store is damaged, it will be troublesome."
As the Japanese manager spoke, his blood pressure kept rising.
The restaurant in Kyoto is not half as big as that in Tokyo, but it still has a total of four private rooms and twenty-seven tables for individual customers.
No matter how expensive Tangu is, there is nothing less than 1,500 yen, but all the individual tables are full, so only twenty-seven copies of the cheapest items are sold per table.
This means that there is less than 60,000 yen in income at noon today!
By analogy, the same applies at night, so the total cost for the whole day is estimated to be only 110,000 yen or 20,000 yen.
You know, because this restaurant in Kyoto even rents the location, the minimum expenditure on rent, labor, water and electricity, and the ingredients delivered every day exceeds one million yen.
If all the seats in the restaurant were occupied by these people, wouldn't it be a loss to grandma's house?
So in the end, the manager was almost in tears.
Probably because he felt that Shao Zheng could not cope with it, and he was even more afraid that Shao Zheng was young and did not understand the seriousness of the problem, he actually suggested calling Tokyo to report to Ning Weimin immediately and ask the president to make a decision.
However, he didn't know that such a situation had actually been explained to Tokyo a long time ago, and it was still the least serious situation that Ning Weimin could predict.
Therefore, Shao Zheng, who had been vaccinated for a long time, not only did not show any panic at this time, but also made a very calm judgment on the situation at the scene.
And in accordance with the response method that had been informed by Tokyo, we began to ask the manager to take corresponding measures.
"No, no, they didn't commit a crime, and they didn't refuse to pay for the meal. They just sat there and wasted time. It's useless to call the police. When the police come, it will be difficult to deal with them on the charge of sabotaging business. They will only feel trouble. They are complaining about us. I think they just want to destroy our business and have no plans to do anything else. So the best way now is to maintain this calm. So, you go and inform the receptionist at the door about the kitchen accident. There's a power outage, so we can't receive guests today. Let them turn off the power of the signboard first, explain it to the guests who want to dine, and prevent the guests from coming in to avoid worse effects. Otherwise, this kind of thing will spread, and then If it is magnified infinitely by someone with malicious intentions, even if we are not at fault, the guests will be frightened and will not dare to come."
The manager was stunned for a moment, and then realized that what Shao Zheng said was right.
For high-end catering companies like them, the most important thing is customer base.
But as long as there are people with scars on their faces in the store, high-end customers will definitely not come, and they will even spread this kind of thing as a scary thing. If it spreads, the restaurant will really be ruined.
He did not dare to delay at all and went to do it immediately.
However, there are still problems to face.
After a while, the manager who came back asked again with a bitter look on his face, "The reception at the gate will not let guests in anymore, but what about the guests who booked today? There are a total of six tables of guests at noon and evening, and two of them are He is also a customer of a large trading company."
"That's the explanation, hurry up, call the other party right away and apologize. As compensation, if they are still willing to come next time, we will receive them for free."
"What about the ingredients? The kitchen is full today. The freezers and shelves are full. Many things that cannot be left overnight will have to be thrown away if they are not used. That would be such a waste. The key is if tomorrow
This is still the case, what should we do? This matter must be resolved as soon as possible, otherwise the restaurant will be finished."
The more the Japanese manager talked, the more excited he became. I am afraid he has never encountered such a situation, and the more he thought about it, the more terrifying he felt.
Shao Zheng quickly comforted him, "It's not that serious. The shareholders of the restaurant are very powerful and will not go bankrupt easily. However, this matter cannot be solved as soon as possible. And some waste cannot be avoided, so you can contact the supplier later."
Make a call to the supplier and let’s stop the supply for ten days. Our employees will have a holiday starting today, and it will also be ten days. If you don’t come to work, you can inform them.”
"Huh? It's a holiday. It lasts for ten days, so let's..."
Although it is a good thing to have a holiday, the manager felt a little relaxed after hearing this, but it is inevitable that he is still a little worried about the future of the restaurant and his own income.
"Don't worry, let me tell you the truth. The president has already anticipated that this situation may arise. Even if you take a vacation, it will be paid. Just go back and have a good rest. After ten days, this matter will probably be solved.
Come back to work then. You will be busy in the future. Once this matter is over, I'm afraid you won't have the chance to take a holiday. As for today, we will spend time with them. As long as we maintain the current situation and wait until they leave, the work will be completed. "
After hearing what he said, the manager really calmed down.
He has met Ning Weimin in person. Although he is young, he has a high prestige in the eyes of the Chinese employees, not to mention that he is the husband of the big star Keiko Matsumoto, especially recently, Keiko Matsumoto and Wu Studio have been so high-profile.
Think about it, even if the restaurant gets into any trouble, they will be able to handle it well with their status and wealth.
In addition, Shao Zheng's attitude has always been calm and confident, which also gave the manager great confidence.
So next, the Japanese manager followed Shao Zheng's instructions and dealt with it.
Soon, the waiters in the entire restaurant calmed down and had a backbone, and no longer "buzzed" like headless flies.
Not only that, Shao Zheng also asked the kitchen to prepare all the ingredients that could not be saved.
The pastries and fruits were packed into boxes and distributed to employees to take away.
Because it’s a special day, it can be used as a National Day gift.
The other items are made into various dishes and soups, and a staff dinner is held at the same time. Not only is everyone celebrating the Chinese National Day together, but it is also an opportunity for the Chinese and Japanese employees in the store to have an in-depth understanding of these dishes.
In short, we try to make full use of these resources and avoid unnecessary waste.
And in this way, it is amazing that the morale of the Chinese and Japanese employees in the restaurant, which was originally very low, was suddenly improved and reversed.
To put it bluntly, although today is definitely an unlucky day for the restaurant, and everyone should share the same hatred, the problem is that not only can you eat and drink for free today, but you also get ten days of paid vacation. These people just want to
It doesn’t matter if I’m not happy.
Not to mention the Japanese who are thinking about where to take a vacation in these ten days, even the Chinese employees are starting to think about going out for a walk and seeing Kyoto tomorrow.
So everyone who was just dejected immediately disappeared and became energetic again.
Although I am embarrassed to express this joy publicly, the actual situation is that my personal emotions and the plight of the restaurant are in complete contrast.
This situation is so rare that not everyone can encounter it, so many people don't know how to deal with this emotional problem correctly for a while.
Just laugh, you look heartless and heartless.
Cry, it’s really anti-human.
As a result, the originally bustling kitchen miraculously became silent. Although everyone worked extremely efficiently, there was no communication. Everyone just savored the indescribable taste in their hearts.
The same situation soon spread to the front hall.
Daqing Shao Zheng was very worried that those Yakuza occupying seats would not only be satisfied with interfering with the business of Tan Palace, but might also make a fuss about food safety.
For example, if there is another incident of "eating foreign objects" or collective "food poisoning", it will be even more difficult to deal with.
He didn't dare to bet, who knew whether the person who organized these people would take this matter to a serious level.
Therefore, in order to control the situation as much as possible and prevent it from getting bigger, and to prevent them from using more extreme means to tarnish the reputation of Tan Gong Restaurant and make the situation worse.
Shao Zheng also took the initiative and asked the back chef to prepare a set meal of sweet and sour pork, mapo tofu, fried dumplings, Sichuan pickles, rice and beer for the twenty-seven people at the front hall. Then, near noon,
Ask the Japanese manager and the waiter to bring it to these people.
This was a good moment. Those who occupied seats were all confused by the restaurant's move.
The audience was silent for a full forty seconds, and soon someone stood up and refused.
"Hey, what are you doing? Stop! This is not what we ordered!"
This man's eyes were full of aggression and his tone was very unkind.
The waiters who were serving the food were all Japanese, including the manager, who had very little courage and stopped immediately.
Only Shao Zhengman came forward with a smile on his face and said, "Sir, you are right, this is a free gift from our store."
"Free? You mean, we only ordered these things, and you are going to give us so much?"
To be continued...