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Chapter 1296 Confidence is rising

Bianjiang ate his breakfast without stopping, and kept moving through various departments of Bianlu Technology.

"Master Ruan, ask the art team to change the cover of the record during playback. I used it last night and the color was too bright."

"Will it light up? I think it's pretty good!"

"Hey, it looks good if it's brighter, but if it lasts more than two hours, it'll be uncomfortable. Make the color softer, and then speed up the rotation a little. Otherwise, if you want to see the cover character on the record, you'll have to wait for a long time."

Ruan Gaopei frowned and said hesitantly: "Then wait for me for a while, and I'll go and experience it."

Bian Jiang waved his hand, said nothing more, and immediately ran to the customer service department upstairs.

"Mr. Bian, is something wrong?"

Bian Jiang drank the soy milk in his hand, threw it into the trash can, and wiped his mouth.

"Zeng Cheng, your customer service department's response to solving user problems is relatively slow!"

Zeng Cheng, the head of the customer service department who had just joined Bianlu Technology, looked at him in surprise, "Very slow? No way. I haven't seen any users complain."

Bian Jiang kept shaking his head, "If it's slow and users don't comment, it's because they are used to the slow response of other competing products. What we have to do is to be fast, faster, very fast! Fast enough to make them accustomed to our quick feedback.

service, and then don’t get used to the delays of competing products.”

Zeng Cheng scratched his head and asked, "Then how many minutes do you think the response time should be set at?"

"It turns out it's within half an hour, right?" Bian Jiang said smoothly. Without waiting for Zeng Cheng's reply, he actually knew what he was thinking, and immediately said: "Shorten the time limit to within fifteen minutes, and finally be able to answer immediately.

With the best service!”

Zeng Cheng smiled bitterly, "I'm afraid this will be difficult to do, we don't have enough manpower!"

"If it's not enough, go to Lu Ran, apply for the recruitment slip, and recruit a few more people, won't it be solved?"

No longer caring about Zeng Cheng's other difficulties, Bian Jiang left the customer service department after explaining all the problems he had accumulated yesterday.

He is the leader, and it is his responsibility to discover problems, but how to solve them should be a matter for his subordinates.

Generally speaking, Bianlu Technology already has a lively working atmosphere at this time.

Bian Jiang was running up and down, constantly issuing orders or receiving feedback on problems. He enjoyed this busy feeling.

While he and Lu Ran were discussing work, someone knocked on the open door.

Bian Jiang looked up and saw that familiar face.

"Are you talking about work?"

Lu Heng said with a smile and carried something in his hand.

"When I came back from Beijing, I brought you some things. It's a miscellaneous thing. Take it and share it!"

Bian Jiang stood up happily, turned over the gifts that Lu Heng brought back, and smiled happily.

"Chief, you have become a big singer. You still remember to bring us gifts. We are so flattered!"

Lu Ran on the side also showed a rare smile.

Lu Heng was momentarily embarrassed by Bian Jiang's teasing, but he quickly put aside this small emotion.

He sat down on the chair carelessly.

"What a big singer. It was originally just for my girlfriend and I to entertain ourselves, and she recorded it for me. Otherwise, I wouldn't have come up with this name."

Bian Jiang held back his laughter and said, "That's right. Director, go check out the comments on your song. You're not doing your job properly. You're a cross-border singer and a Weibo tour group. You're so funny."

Lu Ran also chuckled and said: "The two comments with the highest number of likes are still those two comments. They are against this marriage and the beauty of this handsome man. How can you monsters and monsters turn to oppose it."

Lu Heng shrugged. Of course he had read these related comments and even liked the second one. Unfortunately, he did not delete the "disagree" comments.

After coughing, Lu Heng returned to the topic and went straight to today's topic.

"It's been a month since Bian Luyun's music was released. How is the situation?"

When this topic was mentioned, Bian Jiang also became serious.

It's just that compared to his solemn look when the product first came on the shelves, his expression at this time is relatively relaxed.

"The situation has improved a lot. The number of downloads in the past month has reached 13,000. Although it is not as good as the major popular software, it is already very good for us who have just started."

"And judging from the recent situation, because your new song, Director, was exclusively released by Bian Luyun Music, with the help of your fame and hot topics on Weibo, a large amount of traffic has been introduced. In the past two days, it has started to skyrocket. According to

Master Ruan estimates that this wave of growth should bring us about 100,000 downloads."

Lu Heng blinked, somewhat surprised.

"Is that much?"

Bian Jiang smiled calmly and said: "There are indeed so many, and it is still a conservative estimate. Maybe you, director, don't know how much potential fame you have, but the feedback on the software can tell us that it is really no less than investing two people at once."

Hundreds of thousands of positive publicity.”

Lu Ran also added: "Without considering the comments from the trolls, your song "The Brightest Star in the Night Sky" is the first song to have more than 999 comments. And there is great hope that in two days,

Breaking ten thousand!”

After hearing this feedback, Lu Heng couldn't help but smile.

He unintentionally provided a lot of help to the early development of Bian Luyun's music!

And most importantly, the follow-up effect of this topic gave Bian Jiang a lot of confidence.

This can be seen from Bian Jiang's confident words.

"Through this explosive increase in users, our company has gradually discovered some problems or software shortcomings that were not found during internal testing, and are now making modifications and optimizations."

Bian Jiang pursed his lips and breathed a sigh of relief: "Today I finally understand the benefits of your decision not to do more publicity in the early stage, Chief.

Just a small increase in users has highlighted so many problems, which are still within the scope of our improvement capabilities.

If there is really an overwhelming publicity from the beginning, attracting hundreds of thousands or millions of users, then the problem may not appear bit by bit, but a large number of outbreaks. Let alone Bian Luyun Music Server

The possibility of paralysis, just so many problems, is enough to overwhelm the entire company."

Lu Heng smiled reservedly and did not take any credit.

He had mentioned this possibility long before, and Bian Jiang also knew it. He was just sighing after comparing the facts.

Bian Jiang continued: "I am confident now. Bian Luyun Music will develop steadily and low-key in this way, accumulating users, optimizing the software and improving shortcomings. After developing for more than half a year and accumulating enough strength,

We will then carry out large-scale publicity. I believe that by then, our company will have enough strength to handle more customer needs!"

"Take your time. This matter cannot be rushed. It must be a good thing that you have confidence."

Lu Heng echoed that he had the same idea. Now that Bian Jiang has confidence, it will be better.

Next, Lu Heng spent the morning at Bianlu Technology and learned more details.

Then he took everyone in Bianjiang to have a meal at a nearby restaurant before returning to Hengcheng Group.

When I first joined the company, before I could even breathe a sigh of relief, Zhao Jing came to see me.

"Director Lu, I think we can hold a meeting to discuss the Didi taxi project!"
Chapter completed!
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