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Chapter 387 Faith Collapse

"What employees are most unacceptable is that different departments and employees of Alibaba actually have deviations in understanding the standards of the value red line, and even fragmentation and inconsistency."

Chen Feng smiled and said, "On the one hand, there are angry or puzzled employees, and on the other hand, there are people who are reported without much regret. This is interesting."

"There is no way, which big company's expansion is not structural?"

Bao Fan sarcastically said: "The company is getting bigger and bigger, the departments are getting more and more complex, and there are many businesses that have acquired it, split it up or reclaimed the system after it is split..."

"Hormone and heterogeneous businesses, low-gross profit businesses and high-gross profit businesses, low-innovation businesses and high-innovation businesses..."

""The goals are different, the stages are different, and the abilities required are different..."

"It is bound to be impossible to manage with exactly the same standard values ​​and cultural systems."

Chen Feng was deeply touched, and only by reaching this position can he experience the hardships.

That's why some people shouted that Alibaba's employee code is not completely applicable to DingTalk. As a leader, what we can clearly see from this incident is: How can organizational capabilities penetrate into different parts of the business?

Do different cultures need to be built?

The best implementation of Alibaba's values ​​is Taobao, followed by Alipay, which is closely related to its business. DingTalk, which is a 2b business, Hema Fresh, which is a self-operated and supplier, and the big entertainment industry with innovative businesses...

A simple and simple sentence of integrity is the red line,

Facing different people, different businesses and departments, there is too much room for explanation.

The right to interpret is in the hands of the manager. Without clear standards, fairness will become blurred.

No matter how awesome your values ​​are, they will be diluted!

"The final result is..." Bao Fan teased: "The original judgment is maintained, and no one will be fired from the candidates, and only the bonus will be deducted."

Chen Feng waved his hand. No matter what that said, there is one thing Alibaba did very well, that is, the intranet.

In that place called "Aliweier", employees can understand the company's dynamics, share their views, and make friends with carpooling. They are also places where they question unreasonable business, improper management, and report violations.

Everything is real name.

It is important to be real name or anonymous, and to some extent it is also a reflection of the company's values. Posting in Tencent can be anonymous. ByteDance has three anonymous post limits per month. Didi was anonymous in the early days, and later it was completely real name, and this year it started to be anonymous again...

This time, the person who made the test on behalf of others public was also a DingTalk employee. He took the exam with this p9 and wrote a report letter on the intranet.

If the company advocates cultural transparency, then managers must accept all the pressures brought by transparency, and every Alibaba executive must go through the test on the intranet.

"Compared with Ant Financial, it's very good, especially Hu Xiaoming, who has the ability and skills, and knows how to win people's hearts."

Bao Fan said: "In June this year, a female P6 programmer is about to leave. She questioned her first-level supervisor and the second-level supervisor had problems with work ability and promotion, and listed evidence including code volume, work participation and other evidence."

"The post is rich in content and rigorous in logic, and the intranet public opinion almost supports this female programmer one-sidedly."

"Hu Xiaoming, as the first to stand up, personally served as the investigation team leader, and promised to give everyone an explanation within three days."

"Three days later, I first praised the female programmer as a confident, hard-working and strong business ability employee, but later the relationship with the leader became tense, and the work output dropped seriously."

"I really hope that such excellent students can stay. If there is any problem, we will solve the problem."

"At the same time, we also responded to the unreasonable promotion of the two superiors, and explained in detail why the two management teams made mistakes and how to improve them."

Chen Feng nodded secretly, this is the style of a general.

CEO must dare to take responsibility, not only flowers and applause, but also criticism and point fingers.

"I think the mooncake incident that year was definitely a pain in the hearts of Ali people, and the punishment for all expulsion was too severe. However, this year's Jiang Fan incident was considered to be too light by some people."

"Later, Tong Wenhong came out to explain that the five employees who were dismissed at that time, four of whom had been returned to Alibaba and were promoted later, and the last one ran to Tencent."

Chen Feng nodded, but he could understand it. After all, the five of them were employees of the security department. If they even had risk control, they would steal...

"This move must be mixed. Sunshine's belief may be a banner, which marks the beginning of a re-examination of values ​​by the core management led by Zhang Yong."

"The dark complaints were just a last resort for the senior management to relax the punishment standards for violations after the Jiang Fan incident."

Chen Feng snorted coldly, standing and talking without any pain. Is Alibaba a charity organization?

Is it easy to train a successor to a giant with a market value of trillions?

A mistress will be killed?

Then just close the door and go bankrupt!

When doing business, the only thing that measures the value of talents is profitability, as for others...

snort!

Of course, if there is another potential stock in Alibaba or a stronger successor, then Jiang Daqingsheng...

It's already cold!

Bao Fan saw Chen Feng's disdain and joked: "If you are willing to nod, join Alibaba's partner..."

"I dare to pat my chest and promise that Zhang Yong kicked Jiang Fan without saying a word!"

Chen Feng laughed and scolded a few times, isn’t it good for me to be free now?

It is not difficult to understand rationally when companies pursue pragmatism, especially large companies. In a strong competitive environment, giants cannot make up their minds to deal with core executives in important positions.

But the consequence of making this choice is that the team is difficult to lead.

Because values ​​themselves rely on a long period of practice to clarify boundaries and establish beliefs, there is a lot of hard work of the founder. Once a seed of doubt is planted, it will slowly erode faith.

After five years of starting a business, what if you ask yourself now how to keep the organization alive?

There are only two answers...

Open and transparent.

The evaluation and rewards and punishments of everyone are transparent. You have no place to hide your dereliction of duty. Even if the mistakes made by your subordinates, the leader will take responsibility.

But transparency requires courage and system support.

Now Lei Li is mainly responsible for the architecture of Wanli Intranet, and it is of course not easy to build a home where employees can speak freely, but it is imperative.

The live broadcast of DingTalk's test event, no matter what the result is, is the smartest way to make the ins and outs of the controversial incident public, and partners will host and participate.

When more than 100,000 employees can discuss a problem equally, everyone can speak freely, and even if they are extreme, they can tolerate it...
Chapter completed!
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