Chapter 197 The penguin game is cracked! Yang Wei kneels thousands of miles and asks Chu Jun to come(1/2)
Chapter 197 The Penguin game cracks! Yang Wei knelt for thousands of miles to ask Chu Jun to help!
I would like to ask what are the benefits of becoming a provincial cultural ambassador.
In addition to false reputation, the most obvious advantage is that the brand that seeks cooperation almost broke Junyue’s threshold.
Before this, the most well-known brand that Jun Yue had worked with was nothing more than the IP linkage between KFC and Mario.
At that time, KFC also did some offline activities, and you could get some coupons based on the genuine purchase ID of "Mario".
Then there was some scraps of materials to cooperate. Chu Jun, who was too small, looked down on him, and the authorization fee was not as high as the game sales for one day.
It’s hard to say who can get the popularity of anyone.
It's too big and doesn't look down on Jun Yue.
However, after becoming the provincial cultural image ambassador.
A group of capitalists came over with flies in the toilet and smelled the smell.
And what's different from the fact that Chu Jun had to discuss it himself before is that these partners now send senior executives from the promotion department to visit and negotiate matters.
Some people are sincere.
Some of them play with Jun Yue as a fool.
Even the authorization of "Stardeau Valley" for one million a year should be fine? Although the money is not much, we are an internationally renowned light luxury brand.
Chu Jun was not polite, and asked them to get out of here.
Playing games is a very sacred thing that cannot be desecrated!
What money is not worth?
Who do you look down on here?
"Hello, Mr. Chu, I am the regional agent of Coca-Cola Company in China. Our company is very interested in this cooperation and has a licensing fee of 50 million yuan per year. We hope to print the relevant patterns of "Stardeau Valley" on the bottle of Coca-Cola, and regularly produce linkage advertisements between "Stardeau Valley" and Coca-Cola. We are also very interested in your other work "Devil May Cry", and we are full of expectations for your next new work. We can maintain a long-term cooperative relationship in the future. What is your intention?"
"Happy cooperation." The two hands were gently held together, and Chu Jun signed a contract with the agent without saying a word.
Coca-Cola Company is mainly very sincere this time and has nothing to do with how much money it costs.
...
During the development of the new game, Chu Jun rarely had a leisure time.
With the extra time, he will surf the Internet at high intensity and search for games related.
Recently, he discovered that Penguin Interactive Entertainment, who was traveling with him, was also on the hot search because of something.
However, it was criticized as a hot topic.
#How disgusting is Penguin Game’s customer service? # hot!
#A big comparison between the customer service of Junyue and Penguin! # hot!
Below the topic, some players showed off two top domestic game companies, Junyue and Penguin, with completely different attitudes towards customer service.
Junyue’s customer service has a complete 24-hour shift system, and will deal with some misunderstandings as soon as possible. The customer service center’s requirement is to solve game problems for all players as much as possible.
As well as the distribution of some qualification numbers, CKDs, invitation codes and other props, they must be received within 3 working days.
On the other hand, although Penguin has customer service on the surface, it is basically a situation where it cannot be connected. Or it can set up a robot there, and the words are recorded in advance.
Only krypton gold bosses with Xinyue 3 or above are qualified to talk to customer service.
Compared with the two, Penguin Interactive Entertainment is almost blown away by netizens.
Penguin Interactive Entertainment's official blog also opened the review selection immediately.
But the more this happens, the more it triggers the anger of the majority of players.
They all chose to come to Jun Yue’s official blog for help.
Many incidents of misbanning, account theft, and delayed reward distribution were all trembling, claiming that Penguin Games never solved these contents and just wanted to make money.
The scene was extremely chaotic for a moment.
Yang Wei also called Chu Jun himself and expressed his tactfulness that he hoped Chu Jun could buy him face and also helped clean up the group of troublemakers under Jun Yue.
"I admit that some of the situations may be true...but more people are involved in the fun and the navy soldiers invited by other game manufacturers who are afraid of the world's chaos."
"Jun Chu, this time I owe you a favor, can I help me..." Yang Wei said with a headache.
Chu Jun clearly agreed politely.
In fact, he didn't move at all. Jun Yue didn't take care of his official blog at all, and he would scold others if he wanted to scold him.
Anyway, what you scolded is the penguin, what does it have to do with me, Junyue?
It's true that it's a little personal grudge.
In fact, it is not a matter of one day or two that Penguin does not pay attention to players.
Including Chu Jun in his previous life, he has also suffered a lot of rejections about penguins.
He has also played many Penguin games, and he will always encounter various problems over time.
Penguin has never been committed to solving these players' troubles, but instead ignores them.
Use the word "drag" method for many years.
A bug that seriously interferes with players' normal game can be delayed for several months and will not be fixed.
But once there is a loophole in the mall, it will not only be fixed in one night, but also have to attack players who have taken advantage of the loopholes.
Even in his previous life, he said, "Our Penguin account is only temporarily rented to players, and we retain the right to recover." This made countless players angry at that time.
But then what?
Then there was nothing.
Players who do not play Penguin games still do not play, and players who continue to play can only swallow their anger.
Many people think that the reason for this is that they are not enough money.
In the game, how can you become stronger without recharging money?
If you charge a lot, you can take a look?
Actually, it's not.
Even if you really charge 80,000 and reach the threshold of Xinyue 3, you will still be divided by Penguin Games according to three, six and nine levels.
Penguin does not have customer service?
Actually, there is customer service.
And the service attitude is quite considerate.
But these customer service only serves a small group of players.
Most of them are around some senior members of Xinyue.
And there is also a gap between Xinyue members.
Some game guilds, or game group owners, game post bar owners.
When facing these players, customer service can even be described as meticulous.
This kind of service started when a new game was still under internal testing.
Ordinary players can hardly get the internal test code, and if they want it, they have to spend thousands or tens of thousands to purchase it on the trading website.
And these presidents, bar owners, group owners, can get as many digits as many people in a group.
Some large-scale game organizations can even receive some additional activation codes. The props given in these codes can allow players to better experience the game during the internal beta.
Quickly open the gap with civilian players.
And these players can even affect the gameplay in the game.
Able to have direct conversations with game planners.
Including some niche and not so popular games, game planning also requires consulting the opinions of the rich.
What players think is game planning: rack your brains and try your best to improve the game experience.
Actually the game planning: The rich man, is it okay to change this here? (Of course this is not a large online game, and no matter how big the rich man is, he doesn’t have that much say)
For game crackdown scripts and plug-ins, the account blocking process.
It can easily lead to some misbanks.
The players who were mistakenly blocked have almost no feedback channels on Penguin.
Even if you find the customer service phone number.
The robots are also receiving you.
If any player is really patient to listen to the robot's long-term discussion and really connect to the customer service.
The customer service that records the sounds in advance is divided into several categories according to the player's questions. No matter what questions the player asks, they will play ambiguous answers in the corresponding categories.
Even if you submit feedback to you in the end, it means that you will handle it in a few working days.
There is no need to make too much hope, it will basically sink into the sea.
Most ordinary players can only wail and curse in the forums, post bars, and useless groups.
In his previous life, Chu Jun saw with his own eyes that there was a friend from the Liver Emperor in the game group.
In a game under the Penguin system, I burst into tears day and night. I have been living for several years. I occasionally show off my massive inventory of some rare materials to everyone, which will be admired by everyone.
But after a crackdown on the reseller of the merchant, his game account was also banned.
The account that spent countless experiences, hard work and even money was gone.
And no matter how hard I try to communicate with the official, it will not be resolved.
Then, the player never bubbled in the group again.
To be continued...